Terms and conditions of use

General Conditions of farmaciaonlinexl.com


These General Conditions regulate the sale of the products presented on this website by farmaciaonlinexl.com, with postal address Apdo. Correos 29 46110 Godella Valencia.


All purchases made in farmaciaonlinexl.com are subject to the following General Conditions and Law 7/1998, of April 13 on General Conditions of Contract. These sales are regulated by law 34/2002 of July 11, on Services of the Information Society and Electronic Commerce.

This website complies with Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and the free movement of these data and which repeals Directive 95/46 / EC (hereinafter, GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.

At all times, the necessary technical and organizational measures are adopted to guarantee the security and integrity of the personal data that is processed, as well as to prevent their loss, alteration and / or access by unauthorized third parties.


Responsible for the web



  • Responsible Identity: farmaciaonlinexl.com
  • Address: PO-box 29
  • Country: Spain
  • Email: [email protected]           
  • Social activity: online sale of parapharmacy products


1- General:


These general conditions of sale apply strictly to all sales of products made in Spain, including the Canary Islands and the Balearic Islands by www.farmaciaonlinexl.com, hereinafter "farmaciaonlinexl", for natural persons.


Every order made to farmaonlinexl necessarily implies, as an essential, determining and essential condition, the unreserved acceptance by the USER of the General Conditions of Sale of farmaonlinexl in force on the day the corresponding order is made. In addition, the USER acknowledges that the acceptance of these conditions will imply the application of these to the order to which they refer, as well as to any subsequent order, with the exception of those cases in which new conditions are brought to their attention by farmaonlinexl. The fact that farmaonlinexl does not resort at any given time to any of these conditions cannot be interpreted nor will it be tantamount to renouncing them in the future or in the past.


Applicable law and competent jurisdiction. The interpretation and execution of the conditions, as well as all acts that are a consequence of them, will be subject to Spanish law, unless there are public order provisions contrary to it.


The use of the farmaciaonlinexl website does not entail the mandatory registration of the USER, unless this USER wishes to use the database of existing articles on www.farmaciaonlinexl.com where it will be necessary to register covering a basic form. This subscription will be governed by the specific general conditions. The conditions of access and use of this website are strictly governed by current legislation and by the principle of good faith and the USER undertakes to make good use of the website. All acts that violate the legality, rights or interests of third parties are prohibited: right to privacy, data protection, intellectual property etc.


Expressly farmaonlinexl prohibits the following:

- Perform actions that may occur on the website or through the same by any means, any type of year to the online pharmacy systems or third parties.

- Perform without proper authorization any type of advertising or commercial information directly or covertly, sending mass mail ("spamming") or sending large messages in order to block network servers ("mail bombing")

- Farmacialineline may at any time interrupt access to its website if it detects a use contrary to the law, good faith or these general conditions.


For a minor to use our services, the consent of their parents, guardians or legal representatives is necessary. The access of minors to any service is the responsibility of their parents, guardians or legal representatives.


2- User registration:


In case the user decides to make a purchase, they must register if they have not already done so. Your data will remain in the database of Farmacialinexl and then you can access your account to make new purchases without having to register again. Farmaciaonlinexl will not send any type of newsletter or information to the USER, which is not in accordance with the provisions of Spanish Law 34/2002 of Services of the Information Society and Electronic Commerce. Commercial information will not be considered as all the information that is sent to the customers of FarmacialineXL provided that it has as its purpose the maintenance of the existing contractual relationship between the client and Farmaonlinexl, as well as the performance of the tasks of information, training and other activities of the service that the client has contracted with the company.


The USER is responsible for the veracity of their data, agreeing not to enter false data and to rectify them if necessary.


3- Prices:


The prices published in online pharmacy are in Euros and are valid except for typographical errors. All prices include the VAT included applicable on the day of the order, any change of VAT rate will be automatically applied to the prices of the products for sale in online pharmacy.

Offers on products for sale in online pharmacy will be shown in the "Offers" section or indicated on the product sheet and, if not indicated otherwise, will be valid as long as they are displayed.


4- Different payment methods:


When placing the order, the customer can freely choose to pay for purchases made in the online pharmacy through:

- Credit card.


Credit card fraud is a crime, this company will bring legal action against the one who makes a fraudulent transaction in our online store.


For payments by credit card the charge will be made through the POS (Point of Sale Terminal) of the Bank of Santander, once it has been verified that the data provided is correct. In this way we guarantee the total confidentiality of the bank details, which are transmitted directly.

- Wire transfer.

The payment and notification of the order will only be understood as made at the moment that FarmaonlineXL receives confirmation of said payment.


5- Product:


The offers presented by farmaciaonlinexl are valid within the limit of available stocks. farmaciaonlinexl reserves the right to modify the product assortment based on the difficulties imposed by its suppliers.


The photographs, graphics and descriptions of the products proposed for sale are only indicative and do not compromise the online pharmacy seller in any way.


6- Shipments:


The products purchased will be delivered to the person and to the address indicated in the order, the deadlines for the Peninsula are from 24 to 48H depending on the modality chosen and without counting weekends, the maximum time to place an order and that leaves that same day It's 4:00 pm, after that time the order will leave the next day.

Free shipping

Shipments for Peninsula (Spain) will be free from € 59 purchase, free shipments will be sent by CorreosExpress and delivery will be 24 / 48h depending on the mode chosen, for this delivery period the purposes of week, both CorreosExpress and farmaciaonlinexl will provide shipping tracking information.

By default, the invoices will be sent to the email address indicated by the customer at the time of registration in the online pharmacy and will be available for consultation / download in the customer's account (my orders).

On Saturdays, Sundays and holidays there will be no departure or delivery of orders.

However, your delay will not imply or cancel the order or compensation.

An order is considered delivered at the time the carrier delivers the package or packages to the customer and he signs the delivery receipt document. It is up to the customer to verify the status of the merchandise upon receipt and indicate all the anomalies on the delivery receipt.


7- Return and cancellation policies


7-1 Return of merchandise:


Our policy, complying with current regulations, is to grant you the right to return any item purchased in farmaciaonlinexl within 14 days from the date of receipt.


You will not have to provide any explanation, any item, purchased in online pharmacy, returned in its original packaging, sealed and in perfect condition will be accepted without further ado.


Within a maximum period of 2 days of the receipt of the return, farmaciaonlinexl agrees to your refund.


Before making the return, you will have to notify the Customer Service department.


If the cause of the return is that the returned item is defective or does not correspond to what was requested in the order, farmaciaonlinexl will bear the costs of the return and new shipment. If the reason for the return is that the order does not satisfy you, we will refund the amount but not the shipping costs or return costs.

Claims are not accepted after 15 days from receipt of the order.


7-2 Cancellation of order:


If the cancellation of the order arrives before the goods leave the customer will not have any expenses. In the case of a cancellation after the order is shipped, the customer will be responsible for the shipping costs as well as the return costs of this same order.